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Discover the Best AI-Powered Tools for Small Businesses: Streamline & Boost Productivity

Updated: Apr 16, 2023

Top AI-Powered Tools for Small Businesses and How to Use Them

*Disclaimer* Costs listed here are approximate and may change over time or vary depending on specific business requirements. Check the pricing details on each platform's website for updated information.



Business Benefit

Client Benefit

Ease of Use



E-commerce Platform

​AI tools for inventory, sales, and marketing management; optimization of product offerings

The seamless shopping experience, personalized recommendations


​Basic: $29/month


Website Builder + Business Management

AI-powered design, built-in business management tools

​Visually appealing, easy-to-navigate websites


​Basic: Free


Payment Processing + POS System

​AI-driven analytics, payment processing, inventory management

​Secure, convenient payments; personalized promotions


​Processing Fees: 2.6% + 10¢


Email Marketing Platform

​AI-powered audience segmentation, content recommendationsand analytics

Targeted, personalized emails


​Basic: Free


Marketing, Sales + Customer Service Platform

​AI-driven insights, automation, and analytics

Tailored marketing, prompt sales interactions, efficient customer service


​Basic: Free

Zoho CRM

Customer Relationship Management Platform

​AI-powered sales and marketing automation

​Personalized interactions, faster response times


​Basic: Free

Quickbooks Online

Accounting Software

​AI-driven financial insights and automation

​Accurate, timely financial data


​Basic: $25/month


Cloud-based Accounting Platform

​AI-powered financial tools and insights

Financial stability and transparency


​Basic: $11/month


Cloud based Graphic Design Platform

Not entirely AI-driven, but design elements and templates are curated using machine learning algorithms that analyze user behavior.

Improves user experience and makes design more accessible


​Basic: Free


Team Collaboration Platform

​AI-powered search and productivity features

Dedicated channels for client communications.


​Basic: Free

Shopify How we used it: The owner of a small business wanted to establish an e-commerce platform for selling handmade jewelry. Using Shopify, we developed a visually appealing online storefront that offered inventory management and streamlined sales tracking. We selected Shopify for its convenient AI-powered tools that provide personalized product suggestions to shoppers, enhancing their buying experience and potentially increasing revenue.

Wix How we use it: We utilize Wix extensively at the MCS Agency as a certified Wix Icon Partner. With the aid of Wix's AI-based website builder, we can effortlessly design impressive websites and integrate custom code as required. In addition, business management tools enable us to perform various functions, such as invoicing, social media posting, analytics tracking, blogging, and much more, all from a single platform.


How we use it: Our non-profit client expressed interest in setting up a system for receiving recurring donations on their website, but they lacked the necessary fundraising tools. To fulfill this need, we utilized Square as a platform to facilitate donations and manage their giving account.


How we use it: A client wanted to inform their constituents about upcoming events and raise funds for elections. Utilizing Mailchimp, we delivered personalized and targeted email campaigns that effectively engaged with the constituents, resulting in increased attendance at events and higher fundraising.


How we use it: As a marketing agency, we looked to improve the efficiency of our marketing, sales, and customer service efforts. HubSpot's AI-driven tools helped us automate tasks, gain insights, and develop data-driven strategies to better serve clients and grow our business.

Zoho CRM

How we use it: A client ran a large member organization and wanted to streamline sales processes and customer relationship management. Zoho CRM's AI-powered automation features help them nurture leads, track client interactions, and effectively manage their business.


How you can use it:

Managing your finances is crucial to your success. With QuickBooks, you can easily track your income and expenses, generate financial reports, and stay on top of your taxes. AI-driven insights help you make more informed financial decisions.

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How you can use it: Zendesk's AI-powered chatbots and ticket automation allow you to handle customer queries more effectively, providing faster and more accurate responses that lead to higher satisfaction levels.


How we use it: We use slack to keep team members connected and organized. Working across the globe, Slack's AI-powered search and productivity features enable our team to communicate effectively, find information quickly, and improve overall collaboration, resulting in better project outcomes and client satisfaction.


Are you interested in exploring any of these Best AI options to see if they're a good fit for your business? If so, click the link below and we'll provide guidance throughout the process.




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